17. In the event of a claim, the “Supplier” reserves the right to inspect the products to assess whether the products have been properly maintained or have been neglected (see Guarantees).
18. The “Supplier” provides a range of standard colours. If the “Purchaser” orders a non-standard colour, the “Supplier” requires the “Purchaser” to furnish the “Supplier” with the correct colour reference. The “Supplier” undertakes to take all possible measures to match, as best as possible, the “Purchaser’s” choice of colour, however, the “Supplier” makes no guarantees regarding the matching of colours or surface finish.
19. In the event that the goods are to be hot dip galvanized, the “Supplier” advises as follows:
(a) The finish is inclined to be rough and bumpy with zinc deposits and tubular sections which may distort slightly.
(b) If the “Purchaser” is not certain as to what to expect, the “Supplier” requires that the “Purchaser” visit the “Supplier’s” works prior to fabrication in order to satisfy themselves as to the characteristics of a hot dip galvanized finish.
(c) Should the “Purchaser” reject any hot dip galvanized product due to the finishes mentioned above, the “Purchaser” is liable for any/all costs incurred to satisfy the “Purchaser’s” requirements, as the “Supplier” adheres to all requirements governed by the SABS ISO 9001/2000.
20. The “Supplier” will repair, at its option, any product or any component found to be defective in materials or workmanship, within 1 (one) year of the original purchase. This warranty is valid for the original “Purchaser” from the date of initial purchase and is not transferable. Proof of purchase is required to obtain warranty performance. The “Supplier’s” dealers, service centres, or retail stores offering the “Supplier’s” products do not have authority to alter, modify or in any way change, the terms or conditions of this warranty. No representations or warranties of any other nature, other than those, such as are stipulated herein, have been made by the “Supplier”, and the “Supplier” shall, under no circumstances, be liable for any alleged consequential damage suffered by the “Purchaser”.
21. Time shall not be regarded as the essence of this Agreement. In the event of a delay, the “Supplier” shall have the discretion whether to continue or terminate delivery. In the event of the “Supplier” not electing to terminate the delivery due to such delay, the “Purchaser” shall accept delivery when delivery is tendered and shall not be entitled to repudiate the order on the basis of delay in delivery nor shall there be any claim for damages of any nature whatsoever cause arising, made by the “Purchaser” against the “Supplier” in respect of such delay.
All the “Supplier’s” products carry a guarantee, no matter where they are installed.
All these guarantees are subject to the “Purchaser” maintaining their security products. See www.xpanda.co.za for Maintenance Procedures.
(a) All the “Supplier’s” products carry a 1 (one) year guarantee, whether fitted inland or at the seaside, while other specific products listed below carry extended guarantees.
(b) Aluminium T-Max and Alumax are guaranteed for a period of 5 (five) years, whether fitted inland or at the seaside.
(c) Hot Dip Multiguard is guaranteed, for a period of 5 (five) years if fitted inland, and 3 (three) years if fitted at the seaside, on both internal and external fitment.
(d) X-Door, Xpandor, Xpandor Plus, Hot Dip burglar guards, Hot Dip Grille Gates and steel T-Max are guaranteed as follows :
(i) If fitted inland, 5 (five) years guarantee on internal fitment, and 3 (three) years guarantee on external fitment.
(ii) If fitted at the seaside, 3 (three) years guarantee on internal fitment, and 1 (one) year guarantee on external fitment.
(e) Electro galvanized Multiguard are guaranteed as follows :
(i) If fitted inland, 5 (five) years guarantee on internal fitment, and 3 (three) years guarantee on external fitment.
(ii) If fitted at the seaside, 1 (one) year guarantee on both internal and external fitments.
* “Inland” = 20 kilometres from the seaside
“At the seaside” = within 20 kilometres of the seaside
*Applicable to R.S.A only. For more information on international guarantees, please contact your local distributor.
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